Shipping policy

Shipping Coverage

We ship exclusively within France.

Delivery Timelines

  • Standard shipping: 3–7 business days after order confirmation.
  • Delays may occur due to holidays, severe weather, or logistics disruptions—we will notify you promptly if this happens.

Shipping Costs

  • Calculated at checkout based on your delivery location and order weight.
  • Free standard shipping is available on orders over €50 (France only).

Order Tracking

A tracking link will be sent to your registered email once your order has been shipped. You can use this link to monitor the real-time status of your delivery.

Shipping Issues

  • For lost, damaged, or delayed packages, contact us immediately.
  • We are not liable for any items after a successful delivery confirmation is received.

Contact for Shipping Queries

  • Address: 88 Rue de Londres, Strasbourg Grand Est 15112, France
  • Phone: +33648193421
  • Email: support@ensenautoparts.com